| Dear
Valued Patient,
We would like to welcome you to EXCEL Therapy Specialists
and to thank you for selecting us to provide your physical
therapy care. Our experienced and dedicated staff is committed
to quality service and individualized attention.
Your initial evaluation will last approximately 1½ hours.
It will focus on the completion of a comprehensive evaluation
and assessment of your condition. The data gathered will
enable your therapist to provide more individualized treatment
and to communicate more effectively with your physician.
At the completion of the evaluation, an initial evaluation
report will be faxed to your physician outlining our findings
and plan of care.
Each additional visit will last anywhere from 45 minutes
to 1½ hours depending on your individual diagnosis
and rehab program. Please bring or wear comfortable clothes
that you can move in easily. Depending on your injury, gym
clothes are best suited for our purposes.
Prior to your initial visit in most cases, a member of our
business office will gather your insurance information and
verify your individual coverage. An explanation of your benefits
will be discussed with you before physical therapy is initiated.
We have designed our office hours in hopes that they are
most convenient for you. Our traditional hours are Monday
thru Friday from 7:30 a.m. to 6:00 p.m. Our physical therapy
staff works through the lunch hours to better accommodate
our patients schedules. In order to insure times that fit
into your schedule we recommend that you keep your appointments
scheduled two weeks in advance. Kindly provide 24 hours advance
notice for any cancellations.
Please do not hesitate to contact either of us with any
questions or concerns you may have.
We look forward to seeing you!
Sincerely,
The EXCEL Therapy Specialists Staff
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